Seminole Hard Rock Hotel & Casino Hollywood, FL

MM25FL Sumit Singh
Fireside Chat Q&A

MM25FL Attendees are invited to submit their questions for Sumit Singh in advance for the chance to have them addressed during his session.
Submissions open until January 14th, 2025.

QA content after QA Button Sumit Singh is the CEO of Chewy, Inc. (NYSE: CHWY), a role he has held since March 2018, and serves on Chewy’s Board of Directors.

Questions Addressed:

  • Across the industry, AI is transforming customer journeys and operational efficiency. How do you see AI shaping the future of eCommerce, and what should brand’s focus on to stay ahead?
  • Across the industry, AI is transforming customer journeys and operational efficiency. How do you see AI shaping the future of eCommerce, and what should brand’s focus on to stay ahead?
  • Your career spans Amazon, Dell, and Chewy, driving eCommerce transformations. What leadership lessons have had the greatest impact on Chewy’s success, and what advice would you offer aspiring eCommerce leaders?
  • Looking ahead, what do you see as the biggest opportunities and challenges for eCommerce in the next 5-10 years?
  • Chewy serves diverse pet owners, from cat and dog parents to farm animal enthusiasts. How does Chewy tailor its approach to meet the unique needs of these customer segments?
  • How has Chewy implemented AI to enhance customer experiences and operational efficiency? What lessons can other brands learn from these innovations?
  • Sustainability is a growing priority for eCommerce. How is Chewy tackling challenges like packaging waste and eco-friendly logistics?